Shipping policy
Shipping Policy :
*Last Updated: [06/04/2026]
Thank you for shopping from OWL STORE. This Shipping Policy explains how we process and deliver your orders.
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1. Order Processing Time
* All orders are processed within 1–3 business days.
* Orders are not shipped on holidays.
* If we are experiencing a high volume of orders, shipments may be delayed by a few days.
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2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time :
* Standard Shipping: 5–7 business days
* Express Shipping: 3-5 business days
* Local Delivery (if available): Same day / Next day
Delivery delays can occasionally occur due to courier issues.
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3. Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email/SMS once your order has shipped.
Tracking number will be active within 24 hours.
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4. Shipping Areas
*We currently ship to: Only in India
5. Cash on Delivery (COD)
* COD is available for orders of any amount.
* COD charges: No fee
* Orders may be confirmed via call/SMS before dispatch.
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6. Delays & Courier Issues
We are not responsible for delays caused by:
* Natural disasters
* Courier company delays
* Incorrect address provided by customer
* Unavailable recipient
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7. Incorrect Address
If you provide an incorrect shipping address:
* Please contact us within **6 hours**
* Once shipped, we cannot change the address
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8. Damaged or Lost Packages
If your order arrives damaged:
* Contact us within **48 hours**
* Share **photos/video** of the package
* We will arrange replacement/refund
If your package is lost in transit, we will investigate with courier partner.
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9. Contact Us :
For shipping-related questions:
Email: info@owlstore.shop
Phone: 8240470466
Business Name: OWL STORE
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Note:This shipping policy is subject to change without prior notice.